Banks support mortgage payment deferrals for those affected by the coronavirus crisis

The Spanish Banking Association (AEB) supports the economic measures announced by the Government in response to the coronavirus crisis and expresses its full readiness to facilitate their rapid execution to mitigate the effects of the crisis on families and businesses. Spanish banks are fully committed to helping their customers, providing them with security and confidence, and thus driving a swift economic recovery. Banks support the deferral of mortgage loan payments for individuals particularly hard hit by this crisis.
Protect yourself when downloading mobile applications

Cybersecurity is a priority for the banking sector, which is an expert in protecting our personal and financial data. However, users must also take measures to avoid falling victim to online scams. Here are some practical tips for downloading mobile applications.
‘Your Finances, Your Future’ in schools across Spain

More than 20 banks in Spain enable the involvement of 2,700 volunteers in the ‘Your Finances, Your Future’ program that the AEB Foundation carries out with the Junior Achievement Foundation. This initiative brings Financial Education teachings and skills that are not directly related to knowledge, but are highly useful for different areas of students’ lives, to schools across Spain.
COP25. Agreement by more than 20 Spanish banks to fight climate change

Here, our President, José María Roldán, explains the agreement signed by over 20 Spanish banks to reduce the carbon footprint in their balance sheets in accordance with the Paris Agreement and thus align with the United Nations Collective Commitment to Climate Action.
Interview with José Luis Martínez, AEB spokesperson, on TVE’s program “La aventura del saber”

We want to help residents of ‘Empty Spain’ improve their quality of life through digitalization. That is why we have launched a technology school together with Fundación Cibervoluntario. Our spokesperson, José Luis Martínez, tells us about Expertclick, the initiative through which we will bring technology to 1,000 people over 55 years of age living in rural areas throughout Spain, because it is never too late to learn to navigate the digital age better. Graciela, a workshop participant, and Luis, a volunteer, share their experience here.
Interview with José María Roldán on Canal 24 Horas

Our President addresses the current state of the banking sector, facing challenges such as digitalization, new technological competitors in financial service provision, and Europe’s prolonged low-interest rate environment.
PSD2: New security measures for payments

Electronic payments already feature high security levels. However, new regulations applicable since September 14 establish that additional elements must occasionally be introduced to verify the customer’s identity. Each bank will inform its customers how Strong Customer Authentication (SCA) will affect banking operations. Banks are working to ensure that the implementation of Strong Customer Authentication maintains an appropriate balance between security and the requirements for ease of use and accessibility in electronic payments.
Protect yourself against vishing or telephone fraud

Vishing is a form of telephone fraud in which scammers attempt to deceive victims into providing personal, financial, or security information, or into transferring money. Here is some practical advice to protect yourself from this and other digital frauds.
Banking volunteers return to school

The Spanish Banking Association and its Foundation have launched the fifth edition of their financial education program “Your Finances, Your Future”, with employees from 18 banks volunteering at schools across Spain to help students aged 13 to 15 develop healthy financial habits.
It is never too late to learn how to make better use of new technologies

Talking to grandchildren via WhatsApp, making mobile transfers, booking medical appointments online… Senior citizens in rural areas learn all these things when they sign up for the workshops we provide alongside Cibervoluntarios. It is never too late to learn how to make better use of new technologies and benefit from all the advantages that digitalization offers.