SIM swapping: the mobile phone scam

This fraud occurs when a scammer, using social engineering techniques and your stolen personal data, takes control of your mobile phone’s SIM card. With this information, the scammer tricks a mobile network operator into transferring your mobile number to a SIM card the scammer already has. In this INCIBE video, you will find information on what you can do to avoid becoming a victim of this cyber scam.

Conversations for Recovery

Our spokesperson, José Luis Martínez, explains the measures through which the banking sector has supported businesses and Spanish families during the pandemic. Looking to the future, he discusses the sector’s objective: recovery with sustained growth over time.

Expertclick, the technology school for seniors by the AEB and Cibervoluntarios foundations

More than 2,100 individuals over 55 years of age residing in rural areas have attended Expertclick workshops since its launch in 2018. This technology school offers free training for the use and management of digital tools, applications, and technological services or content related to administrative, health, online banking, or social procedures. This initiative promotes the active participation of seniors in society through technology and was conducted exclusively online in 2020 due to the COVID-19 health crisis.

Bank lending during the pandemic. Our spokesperson, José Luis Martínez.

Both banks and businesses and families are cautious regarding credit in the current situation of uncertainty generated by the health crisis. “The three principles on which bank financing rests are prudence, responsibility, and objective criteria, all to protect the client.” This is stated by our spokesperson, José Luis Martínez, in this interview with Castilla y León TV.

Tips for shopping online

Are you an online shopper? Do you want to make the most of Black Friday and Cyber Monday? Don’t let anyone ruin your plans: be wary of disproportionate discounts, watch out for websites that do not start with https, use secure Wi-Fi networks, read the store’s contact details, and analyze the payment, shipping, and return methods…

This content has been automatically translated and may contain inaccuracies.