Interview with José María Roldán on Canal 24 Horas
Our President addresses the current state of the banking sector, facing challenges such as digitalization, new technological competitors in financial service provision, and Europe’s prolonged low-interest rate environment.
PSD2: New security measures for payments
Electronic payments already feature high security levels. However, new regulations applicable since September 14 establish that additional elements must occasionally be introduced to verify the customer’s identity. Each bank will inform its customers how Strong Customer Authentication (SCA) will affect banking operations. Banks are working to ensure that the implementation of Strong Customer Authentication maintains an appropriate balance between security and the requirements for ease of use and accessibility in electronic payments.
Protect yourself against vishing or telephone fraud
Vishing is a form of telephone fraud in which scammers attempt to deceive victims into providing personal, financial, or security information, or into transferring money. Here is some practical advice to protect yourself from this and other digital frauds.
Banking volunteers return to school
The Spanish Banking Association and its Foundation have launched the fifth edition of their financial education program “Your Finances, Your Future”, with employees from 18 banks volunteering at schools across Spain to help students aged 13 to 15 develop healthy financial habits.
It is never too late to learn how to make better use of new technologies
Talking to grandchildren via WhatsApp, making mobile transfers, booking medical appointments online… Senior citizens in rural areas learn all these things when they sign up for the workshops we provide alongside Cibervoluntarios. It is never too late to learn how to make better use of new technologies and benefit from all the advantages that digitalization offers.
“Banks are continuously improving their services to meet the demands of an increasingly discerning customer.”
Customers are increasingly demanding, and banks, despite having significantly improved their service, must continue to progress. This was stated by the president of the AEB, José María Roldán, during his interview with Susanna Griso on the Antena 3 program Espejo Público.
Expertclick Is Born: The Technology School for Seniors
It is never too late to learn how to use new technologies. The Cibervoluntarios Foundation and the AEB Foundation, of the Spanish Banking Association (AEB), are launching ‘Expertclick’, a training program in the use of new technologies for people over 55 years of age residing in rural areas.
How money laundering networks operate
Criminals promise easy money to get you to help them launder money from illegal activities such as drug or human trafficking and credit or debit card fraud. Letting them involve you in their illegal activities can have very serious legal consequences for you.
What a Guarantee Entails
By guaranteeing a loan, you commit to making the payments in the event that the holder (your friend or family member who requested the loan) does not do so, and for this, you are liable with your assets. This means that being someone’s guarantor means assuming a great responsibility. Therefore, before making a commitment of this type, you must consider it carefully.
Opening accounts for minors
Minors may only open bank accounts through their legal representatives, who are their parents or guardians, with the exception of an emancipated minor (over 16 and under 18 years of age), who may act on their own behalf. It is necessary to obtain the minor’s tax identification number or national identity document in advance, and the family record book proving the family relationship must be presented to the financial institution.