Banks strengthen personalised service for older people with new measures
With the aim of helping to accelerate progress toward an inclusive economy and ensuring no group is left underserved, the banking associations AEB, CECA, and Unacc have agreed on a ten-point plan of measures to make short-term progress in personalized service for the provision of financial services to the senior segment and those with different abilities, who require special attention.
Expertclick brings technology to 1,000 seniors in depopulated Spain
The Cibervoluntarios Foundation and the AEB Foundation, of the Spanish Banking Association (AEB), are launching the second phase of Expertclick, their training program on the use of new technologies aimed at people over 55 residing in rural areas throughout Spain. This new edition aims to train nearly 1,000 residents in digital skills in towns particularly affected by depopulation in the autonomous communities of Aragon, Asturias, Andalusia, Castile and León, Extremadura, Galicia, Valencia, and Madrid.