Resistance refers to endurance, the result of great strength. Resilience, on the other hand, is the ability to face a situation, however challenging, overcome it, and make the most of it.
Spanish banks have demonstrated both characteristics in recent years. They have been able to withstand one of the greatest crises in our recent history, becoming essential players in ensuring that the current economic recovery is both robust and sustained.
However, banks have also adapted to demanding and evolving regulatory changes. In a highly competitive environment, financial institutions are responding to, and even anticipating, the new demands of their clients, who are moving towards a new digital landscape. At the same time, they are listening to their various stakeholders who are calling for changes in banking practices, adapting them to society’s new behavioral priorities.
