How do you prefer to pay?

September 8, 2016
The challenge is to have a system in which, in addition to immediacy and security, customers have an experience consistent with the digital world.

Many consider the changes taking place in payment methods to be a true revolution. However, it is simply a process aimed at adapting to customer preferences and leveraging current technology. Both factors—payment habits and technology—are not static over time, although the former evolve more slowly than the latter.

Therefore, we should think not so much of a sudden change in payment methods but rather of an evolutionary development that is probably far from complete and depends on users and available payment methods. The novelty in all of this lies in the fact that new players are being incorporated, although it is a process that banks will continue to lead.

Read the article by Pilar Clavería, advisor to AEB, published in Cinco Días.

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This content has been automatically translated and may contain inaccuracies.