If there is one thing that characterizes banks, it is their capacity for innovation and adaptation, always at the service of the customer. But under the priority of their social commitment. This also includes the willingness to contribute to overcoming moments of adversity. To deploy all their resources, human and financial, to support clients in such difficult situations. As was the case during COVID, in the face of the consequences of the La Palma Volcano, and as they are also doing at this time with those affected by the Dana.
From the outset, banks at an individual level have made every effort to provide relief to those affected by the catastrophe, with different support measures, and also at a sector level, with the approval of a loan moratorium. They have made it clear that many of these measures can be extended over time if their clients require it. In addition, they have adhered to the measures proposed by the Government in the form of loans to provide liquidity while awaiting the arrival of insurance compensation and aid, and also with new financing for reconstruction, all under the conditions set by the ICO.
All these decisions have sought to provide peace of mind to clients on financial matters, when the urgent priority is to recover a part of the normality that the flood has so terribly taken from them. Overcoming this difficult situation will take time and effort from everyone, because unity is key to facing such a traumatic situation.
People who have lost their lives, who deserve our remembrance, people who have lost everything and need our help, and people who fight daily to recover their dreams, their projects, their work, and also their daily lives, draw attention to the importance of focusing efforts on reconstruction and renewal, on a transformation that offers a better future, with solid foundations of trust.
The Spanish banking sector will be there. Offering maximum support and the best responses to different situations of need. Supporting families in these difficult times, backing the recovery of economic activity, and protecting the productive fabric is the primary objective of banks, guaranteeing the necessary financial services, security, and confidence to their clients. Making the social commitment that inspires us the daily work that occupies us.
José Luis Martínez Campuzano, Spokesperson for the Spanish Banking Association
