“Banks are continuously improving their services to meet the demands of an increasingly discerning customer.”
Customers are increasingly demanding, and banks, despite having significantly improved their service, must continue to progress. This was stated by the president of the AEB, José María Roldán, during his interview with Susanna Griso on the Antena 3 program Espejo Público.
Expertclick Is Born: The Technology School for Seniors
It is never too late to learn how to use new technologies. The Cibervoluntarios Foundation and the AEB Foundation, of the Spanish Banking Association (AEB), are launching ‘Expertclick’, a training program in the use of new technologies for people over 55 years of age residing in rural areas.
Interview with José Luis Martínez on Radio Euskadi
The AEB spokesperson participates in the Boulevard programme to discuss the recent evolution of consumer credit in Spain.
How money laundering networks operate
Criminals promise easy money to get you to help them launder money from illegal activities such as drug or human trafficking and credit or debit card fraud. Letting them involve you in their illegal activities can have very serious legal consequences for you.
Interview with José Luis Martínez Campuzano on Capital Radio
The AEB spokesperson appears on the programme “Capital, la bolsa y la vida” to discuss the challenges facing the banking sector in the current legal and competitive environment with Luis Vicente Muñoz.
What a Guarantee Entails
By guaranteeing a loan, you commit to making the payments in the event that the holder (your friend or family member who requested the loan) does not do so, and for this, you are liable with your assets. This means that being someone’s guarantor means assuming a great responsibility. Therefore, before making a commitment of this type, you must consider it carefully.
Opening accounts for minors
Minors may only open bank accounts through their legal representatives, who are their parents or guardians, with the exception of an emancipated minor (over 16 and under 18 years of age), who may act on their own behalf. It is necessary to obtain the minor’s tax identification number or national identity document in advance, and the family record book proving the family relationship must be presented to the financial institution.
Deadline for returning direct debits
Direct debiting is a service offered by all financial institutions. The Payment Services Act 19/2009 establishes that you have the right to return authorized receipts for eight weeks (50 days for most institutions). This period is established for standardized bills presented by common utility companies (electricity, water, telephone, homeowners’ associations, etc.).
Interview with José María Roldán on Onda Cero
The AEB Chairman appears on the programme “La Brújula” and stresses that banks have always complied with the mortgage legislation in force.
Interview with José María Roldán on Cadena Cope
The President of the AEB participates in the program “La Linterna” and speaks with Ángel Expósito about the need for a clear and stable legal framework for the proper functioning of the mortgage market in Spain.