How to Recognize the Fake Technical Support Provider Scam
- A cybercriminal calls you posing as a technical support provider, claiming there is a problem with your computer’s software.
- The caller ID displays a phone number from a trusted provider.
- The cybercriminal tells you to act quickly or you will lose all your data.
- They then recommend you download a program that will fix the problem.
- The downloaded program allows them to access your computer’s data.
- Subsequently, they request that you make a small payment for the service provided, for which you will need to log in to your online banking.
- If you do so, the cybercriminal now has access to your bank account and can begin conducting fraudulent transactions.
Protect Yourself Against the Fake Technical Support Provider Scam!
- When receiving unexpected phone calls warning about a problem with your computer, end the communication.
- Download software only from official websites.
- Report the call received to the police and the official service provider.
- Block fraudulent phone numbers so they cannot call you again.
Download the infographic here.
