AEB and CECA call for the cooperation of credit institution customers in the identification process

March 24, 2015

The banking associations AEB and CECA request the understanding and cooperation of the customers of their respective members so that, if required, they provide their identification document before next April 30, as required by anti-money laundering regulations.

As is well known, Law 10/2010 on the prevention of money laundering and terrorist financing imposes on credit institutions the obligation to identify all their customers and persons with whom they maintain business relationships or carry out any transactions. This obligation is specified in the need to have a copy of the identity document as well as, where applicable, other information on the customer’s activity.

In accordance with the provisions of said regulations, the deadline for credit institutions to have this documentation ends on April 30, 2015. Therefore, institutions are requesting that some of their customers provide their identification document and other supplementary data.

This request is being addressed even to customers with whom there has been a relationship for a long time and who are known to the institution, since for a variety of reasons (opening the account on a date when obtaining and retaining the national ID was not mandatory, or others) it may occur that the institution does not have a copy of the identification document.

In view of these circumstances, AEB and CECA ask banking customers to cooperate with their respective institutions and respond to any requests they may make to provide their identification document before April 30.

In this way, restrictions on account transactions will be avoided that banks and other institutions would be obliged to apply, in compliance with current legislation, if they do not have the customer’s identification document.

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