{"id":35296,"date":"2021-10-29T00:00:00","date_gmt":"2021-10-28T22:00:00","guid":{"rendered":"https:\/\/aebanca.es\/compromiso\/ciberconsejos\/the-fake-technical-support-provider\/"},"modified":"2026-04-09T16:23:02","modified_gmt":"2026-04-09T14:23:02","slug":"the-fake-technical-support-provider","status":"publish","type":"ciberconsejos","link":"https:\/\/aebanca.es\/en\/compromiso\/ciberconsejos\/the-fake-technical-support-provider\/","title":{"rendered":"The Fake Technical Support Provider"},"content":{"rendered":"<p><strong>How to Recognize the Fake Technical Support Provider Scam<\/strong>\n<\/p>\n<ul>\n<li>A cybercriminal calls you posing as a technical support provider, claiming there is a problem with your computer&#8217;s software.<\/li>\n<li>The caller ID displays a phone number from a trusted provider.<\/li>\n<li>The cybercriminal tells you to act quickly or you will lose all your data.<\/li>\n<li>They then recommend you download a program that will fix the problem.<\/li>\n<li>The downloaded program allows them to access your computer&#8217;s data.<\/li>\n<li>Subsequently, they request that you make a small payment for the service provided, for which you will need to log in to your online banking.<\/li>\n<li>If you do so, the cybercriminal now has access to your bank account and can begin conducting fraudulent transactions.<\/li>\n<\/ul>\n<p><strong>Protect Yourself Against the Fake Technical Support Provider Scam!<\/strong><\/p>\n<ol>\n<li>When receiving unexpected phone calls warning about a problem with your computer, end the communication.<\/li>\n<li>Download software only from official websites.<\/li>\n<li>Report the call received to the police and the official service provider.<\/li>\n<li>Block fraudulent phone numbers so they cannot call you again.<\/li>\n<\/ol>\n<p>\nDownload the infographic <a href=\"https:\/\/s1.aebanca.es\/wp-content\/uploads\/2021\/10\/epscenario-2infographices.pdf\">here<\/a>.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-16023 \" src=\"https:\/\/aebanca.es\/wp-content\/uploads\/2026\/01\/falso-proveedor-soporte-tecnico-1.png\" alt=\"\" width=\"349\" height=\"766\"><\/p>\n<p><img decoding=\"async\" class=\"alignleft wp-image-16024 \" src=\"https:\/\/aebanca.es\/wp-content\/uploads\/2026\/01\/falso-proveedor-soporte-tecnico-2.png\" alt=\"\" width=\"401\" height=\"297\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cybercriminal calls you posing as a technical support provider, claiming there is a problem with your computer&#8217;s software. The caller ID displays a phone number from a trusted provider. The cybercriminal tells you to act quickly or you will lose all your data. These are the first steps of this online scam attempt. Learn about this scam and avoid becoming a victim.    <\/p>\n","protected":false},"featured_media":35297,"template":"","categorias-ciberconsejos":[962],"class_list":["post-35296","ciberconsejos","type-ciberconsejos","status-publish","has-post-thumbnail","hentry","categorias-ciberconsejos-main-online-scams"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Fake Technical Support Provider - Asociaci\u00f3n Espa\u00f1ola de Banca<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aebanca.es\/en\/compromiso\/ciberconsejos\/the-fake-technical-support-provider\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Fake Technical Support Provider - Asociaci\u00f3n Espa\u00f1ola de Banca\" \/>\n<meta property=\"og:description\" content=\"A cybercriminal calls you posing as a technical support provider, claiming there is a problem with your computer&#039;s software. The caller ID displays a phone number from a trusted provider. The cybercriminal tells you to act quickly or you will lose all your data. These are the first steps of this online scam attempt. 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