{"id":37334,"date":"2017-06-22T00:00:00","date_gmt":"2017-06-21T22:00:00","guid":{"rendered":"https:\/\/aebanca.es\/actualidad\/te-interesa\/aeb-informa\/the-digital-revolution-in-banking\/"},"modified":"2026-04-09T09:47:05","modified_gmt":"2026-04-09T07:47:05","slug":"the-digital-revolution-in-banking","status":"publish","type":"blog-aeb","link":"https:\/\/aebanca.es\/en\/actualidad\/te-interesa\/aeb-informa\/the-digital-revolution-in-banking\/","title":{"rendered":"The Digital Revolution in Banking"},"content":{"rendered":"<p>The technological revolution has been driven by demand, with the increasing penetration of the internet and mobile devices.<\/p>\n<p>The new technologies driving change include: big data, blockchain, machine learning, and artificial intelligence, among others.<\/p>\n<p>New technologies enable:<\/p>\n<ul>\n<li>Enhance customer knowledge:\n<ul>\n<li>Improve customer experience.<\/li>\n<li>Tailored products.<\/li>\n<li>Efficient marketing.<\/li>\n<\/ul>\n<\/li>\n<li>Personal finance management and financial education.<\/li>\n<li>Break down geographical barriers and foster financial inclusion.<\/li>\n<li>Improve risk management.<\/li>\n<li>Cost reduction.<\/li>\n<\/ul>\n<p><strong>Jos\u00e9 Mar\u00eda Rold\u00e1n, Chairman of the Spanish Banking Association<\/strong><\/p>\n<p><a href=\"https:\/\/aebanca.es\/wp-content\/uploads\/2017\/08\/01-201701655.pdf\" target=\"_blank\" rel=\"noopener\">View the president&#8217;s full speech<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The technological revolution has been driven by demand, and the driving technologies are: big data, blockchain, machine learning, and artificial intelligence.<\/p>\n","protected":false},"featured_media":37335,"parent":0,"template":"","etiquetas":[287,574,300,575],"categorias-blog":[783],"class_list":["post-37334","blog-aeb","type-blog-aeb","status-publish","has-post-thumbnail","hentry","etiquetas-banca","etiquetas-experiencia-de-cliente","etiquetas-innovacion","etiquetas-tecnologia","categorias-blog-presidency"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Address at the APIE-UIMP Seminar: The Banking Revolution<\/title>\n<meta name=\"description\" content=\"The technological revolution has been driven by demand, and the driving technologies are: big data, blockchain, machine learning, and artificial intelligence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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